Warranty, Return & Liability policies:

For our Printer parts, due to the nature of these consumable items, there are no returns or exchanges accepted. We recommend trained technicians for installation.

Our warranty policy for board repairs is 30 days parts and labor - with the exceptions of noted experimental repairs such as network and USB repairs. Shipping is not covered under our warranty.

Our maximum liability is limited to incidental damages not to exceed the original purchase price of the service paid


If your product is still under warranty and has stopped working or has failed, please, please contact for an RMA.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE. MAC MEDIA’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT, FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR INVOICE. EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT, MAC MEDIA DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS. THEREFORE, THE FOREGOING EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

MAC MEDIA IS NOT LIABLE FOR ANY DAMAGE IN TRANSIT TO OR FROM OUR FACILITIES. THE CUSTOMER SHOULD DETERMINE APPROPRIATE RISK AND OBTAIN SUITABLE COVERAGE AND SHOULD NOTIFY MAC MEDIA IN WRITING IN ADVANCE OF ANY ADDITIONAL COVERAGE SHOULD IT BE REQUIRED AND PAY THE ADDITIONAL COSTS. MAC MEDIA IS NOT LIABLE FOR ANY DELAYS IN TRANSIT OF PARTS TO AND FROM OUR FACILTIES.

MAC MEDIA DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY STATEMENT OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILTY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. MAC MEDIA’S LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH MAC MEDIA IS RESPONSIBLE.

 

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